Virtual assistant with Go High Level skills

About Us:
LH Heating Ltd is an esteemed provider of heating solutions located in Herefordshire, UK. We specialise in central heating powerflushes, boiler installations, full system installs, hot water upgrades, heating controls, and the forefront of air source heat pump installations. As a boutique team committed to the transition towards renewable energy solutions, we strive for excellence in service and are pioneers in adopting technological advancements for a sustainable future.

The Role:
We are on the hunt for a detail-oriented Virtual Assistant who is not only proficient in the Go High Level software CRM system but also capable of working UK business hours from the Philippines. This key role involves leading our marketing initiatives, managing lead nurturing processes, automating customer interactions, overseeing our CRM system, and importantly, developing Standard Operating Procedures (SOPs) and documenting new procedures to ensure operational excellence.

Responsibilities:

Develop, execute, and manage marketing campaigns within the Go High Level CRM.
Lead in managing and nurturing leads to enhance customer engagement.
Implement automation for efficient customer interaction and follow-up.
Maintain CRM data integrity through regular updates and management.
Align CRM strategies with the company’s business objectives through close collaboration with the team.
Analyse campaign performance, offering insights and strategies for improvement.
Create and document Standard Operating Procedures (SOPs) and new processes for operational efficiency.

Requirements:
Demonstrated experience with Go High Level software CRM system.
Ability to work UK business hours from the Philippines.
Knowledge of the UK heating and plumbing market is beneficial.
Strong organisational and time management skills, with the ability to work independently.
Excellent communication skills, both written and verbal.
Quick learner with a proactive, problem-solving attitude.

We Offer:
Competitive pay plus performance bonuses for successful campaigns.
Flexible working hours, accommodating UK business hours.
A supportive team environment that values innovation and initiative.
An opportunity to contribute to a company focused on sustainable and renewable energy solutions.

Additional Information:
This position is remote, requiring the candidate to have a reliable internet connection and a suitable home office setup.
Training will be provided, but the candidate must have a foundational understanding of Go High Level CRM and a willingness to learn quickly.