Virtual Assistant with Sales Copywriting and SOP creation skills (Experience REQUIRED)

We are looking for a qualified and proficient Virtual Assistant to provide administrative and customer support while working remotely. Tasks may also include compelling sales copy and SOP creation or training skills to name a few.

The ideal candidate should be comfortable in doing a multitude of tasks assigned, able to communicate effectively through different channels, and highly organized.

It would help if you had a positive attitude, a desire to work as efficiently as possible, and excellent time management skills. If you are hard-working and dedicated, this is a perfect place to get ahead.

Job Description:
• Performs administrative tasks associated with efficient and effective management of the client’s accounts, email, and calendar.
• Will be responsible for email management, calendar management, client management, and other ad-hoc tasks.
• Has knowledge of managing Social Media platforms (FB, IG, LinkedIn, etc.)
• Proficient in using Google Suite/MS Office, Project management tools (e.g., Trello, Asana, Slack etc.) and CRMs.
• Ensure each customer contact is handled in a manner consistent with the client’s brand and values to maintain customer satisfaction and retention.
• Filter and escalate inquiries as appropriate.
• Responsible for customer engagement, customer care, complaints resolution & customer satisfaction.
• Create sales copy (Newsletters or Blogs) that drives sales and is appropriate depending on the services or topic at hand.
• Update, maintain, and create SOPs relevant to the team’s current practice.
• Conduct training for new VAs to ensure that they are equipped and ready for taking on the tasks needed by the business.
• Must be able to work independently and with minimum supervision.
• Must be able to multi-task and flexible as other tasks may be assigned.

Requirements:
• Virtual assistant with experience in sales copywriting and SOP creation is REQUIRED.
• Proven track record in creating effective sales copy for Newsletters & Blogs and SOP creation.
• Familiarity with Social Media platforms (e.g. FB, IG, LinkedIn, etc.)
• Proficiency with Microsoft Office/ Google Suite and good typing skills.
• Exceptional verbal and written communication skills.
• Professional manner and a robust ethical code.
• Excellent organization and time-management skills
• Laptop or desktop that is at least I5, or I5 equivalent and above.
• Strong internet connection with backup internet available.
• Self-directed and able to work with minimal supervision.

If you feel you are a right fit for the role, kindly fill out the form below so we can process your application accordingly.

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WE WILL NOT ENTERTAIN CANDIDATES WITHOUT THE ACCOMPLISHED APPLICATION FORM.