Virtual Client Success Advocate

The Emmerich Group, a leader in performance consulting for hundreds of banks, is seeking an exceptional Virtual Client Success Advocate. Our expertise has propelled numerous banks to top performance status and distinguished them as top employers. We excel in what we do, and thus, only A-players will fit into our high-achieving culture.

Your Role:
• Client Curriculum Management: Meticulously oversee client learning paths for optimal outcomes.
• Relationship Building: Create lasting client relationships through memorable experiences and support.
• Team Collaboration: Work with our coaching team to drive remarkable client success.
• Communication Mastery: Utilize outstanding English skills to engage with top executives.
• Data and Campaign Management in HubSpot: Oversee client records, manage campaigns, and maintain CRM systems
effectively using HubSpot.
• CRM Ticketing: Provide prompt, professional responses to client inquiries.
• Executive Interactions: Conduct professional communications with executives.
• Event Management: Organize events and seminars that are both inspiring and engaging.

We Offer:
• Competitive Salary: Commensurate with your education and experience.
• Dynamic Team: A collaborative environment with driven professionals.
• Career Advancement: We offer growth opportunities for those who prove their impact.
• Success Celebrations: Quarterly events to honor outstanding team achievements.
• Professional Development: A commitment to lifelong learning.
• Stability and Success: Over 32 years of profitability and resilience.
• Performance Bonuses: Rewards for exceeding key performance metrics.
• Kindle Book Club: Foster a culture of continuous learning and self-improvement.

Ideal Candidate:
• Proven Track Record: Demonstrated success in client support, sales, or administration.
• Exceptional English: Superior written and verbal communication skills.
• Tech Proficiency: Skilled in Microsoft Office and CRM Systems, preferably HubSpot.
• Resilience: Ability to thrive under pressure.
• Sales Background: (Advantageous) Experience in sales-related roles.
• Positive Mindset: Committed to ethical practices and continuous improvement.
• Attention to Detail: Consistently delivers high-quality work.

This role is a unique opportunity for a driven individual passionate about making a daily impact. If you’re a high-performing professional with a zeal for exceptional client service, apply now.

Apply Now: Email your resume and cover letter to Click to view with “Client Success Advocate222” as the subject. Explain in three sentences why you’re the ideal candidate.

The Emmerich Group is an equal opportunity employer. We value diversity and are proud of our inclusive culture. Only selected candidates will be contacted for interviews.