Virtual Dental Assistant/Coordinator

Job Title: Virtual Insurance Coordinator

Job Summary:
The Virtual Dental Assistant/Coordinator is responsible for verifying dental insurance details, coordinating with in-office staff on patient treatments, handling missed calls, and scheduling appointments. This role serves as a remote extension of the front office team, ensuring smooth operations and excellent patient service.

Note: Kindly understand the job description. Do not apply if you do not have any experience working in the Dental field.

Key Responsibilities:

1. Insurance Verification:
   – Verify dental insurance coverage, including annual maximums and co-payment percentages.
   – Communicate with insurance providers to resolve discrepancies and obtain necessary authorizations.
   – Document and update insurance information in the patient management system.

2. Coordination with Staff:
   – Liaise with in-office staff regarding pending treatments and insurance-related issues.
   – Provide timely updates to ensure accurate treatment planning and patient communication.

3. Patient Communication:
   – Answer and manage missed calls, ensuring prompt follow-up.
   – Take detailed messages and forward them to the appropriate staff members.
   – Schedule and confirm patient appointments, coordinating with the in-office calendar.

4. Administrative Support:
   – Maintain accurate and up-to-date patient records.
   – Ensure compliance with HIPAA and other regulatory requirements.
   – Assist with other administrative tasks as needed to support the dental office operations.

Qualifications:

– Experience in dental insurance verification and patient coordination preferred.
– Excellent verbal and written communication skills.
– Strong organizational skills and attention to detail.
– Proficiency with dental office software and virtual communication tools.
– Ability to work independently and manage multiple tasks effectively.

If you are ready to join our team and contribute to delivering exceptional dental care remotely, we invite you to submit your resume and cover letter detailing your qualifications and relevant experience. Make sure the subject title is “Dental Assistant” to make sure that you’re really reading the job description.

Location: Remote

Salary: 650-700 USD per month