VIRTUAL EXECUTIVE ASSISTANT

EXECUTIVE ASSISTANT

Hello,

I’m a small business owner based in Melbourne Australia looking for my executive assistant. You will help me grow my business and start a new venture by assisting me with all things admin. I need you to make my life easier! You need to be able to be a Jack of all trades and work on the fly. You will need to ask questions and also think for yourself.

About the role:?
Time Management:
* Personal calendar management, scheduling my appointments, and travel.
* Help plan your day-to-day activities to ensure efficient use of time.
* Manage email and communication, filtering important messages.
* Completing tasks as required.
* Providing any ad-hoc support to the practice manager?

Administration Tasks:
* Data entry
* Developing service agreements, and taking meeting minutes.
* Assisting with HR Tasks (developing contracts, following up documents)
* Proofreading reports and ensuring correct formatting??

Customer Service Tasks:
* Answering incoming phone calls (very few at the moment)
* Make outgoing phone calls to set appointments
* Confirming client appointments.
* Providing client support???

Patient Care Coordination/Customer Service
* Manage patient appointments and follow-up calls.
* Send reminders.
* Help with maintaining digital patient records and data entry.
* Coordinate patient feedback collection and compile results for review.
* Sending reminders for unpaid invoices.??

Financial Management Tasks
* Helping with payroll
* Issuing client invoices
* reconciling payments through Xero???

Content/Social Media
– Online research, LINKEDIN recruitment
– lead generation
– writing blogs/content for the website; updating website
– Creating content for Instagram and TikTok

About you:
-English fluency in written and verbal is a MUST. You will need to talk to clients at times, but most of the time you will need to talk with me! 🙂
-Confident
-Organized
-Communicative
-Attention to detail (huge)
-looking for long-term employment and stability (ideally over a year)
-Must have a stable internet connection and noise-canceling headset
-Must have good time management skills

BONUS Skills (Not a deal breaker if you don’t have):
Adobe Acrobat Pro DC Skills (Making forms & PDFs)
WordPress Skills (Adding new team members to the site, adding new pages if necessary, adding SEO blog posts)

2 days to start /trial ASAP, hours increase as we get busier.
Full training included
Company $$ bonuses at the Director’s discretion at the end of the year
Hours 9 am-5 pm Monday to Friday Sydney Australia Time.
30-minute lunch break. times will be flexible however depending on the task needed.

Please send me a message on WHY and HOW you would be a great fit for the team. Please do not call or email me separately outside of this platform. Please do not send a copy/paste message that is sent to many prospective employers – don’t spam me. Write ‘ I’ve read the JDT full brief”

You are welcome to send me a video or audio message with a link to your Google Drive if you want to stand out 🙂

Thank you!