Virtual Front Desk Specialist

Virtual Front Desk Specialist – MEDICAL Experience a PLUS!
FULL TIME- NO FREELANCERS
About Webspark Media, LLC

Headquartered in sunny Southwest Florida, Webspark Media is a digital advertising company that specializes in local business marketing. It’s our mission to deliver high-quality services while building meaningful relationships with our clients, partners, each other, and those in the community around us.

We not only guarantee the best results for our clients. Our goal is to become a long-term growth partner that helps them build their dream business.

This mission also applies to our team. We are nearly 100% remote, and we encourage our employees to work from anywhere in the world!

Webspark is a multicultural agglutination of talented individuals working as a team, each from their corner of the world, each with their native language. We cultivate talented individuals into leaders. We believe leaders and hard workers come from the desire to grow. With a great leader comes a great team, and with a great team comes a greater and stronger company.

Our #1 Core Value: Be Responsible
Take Responsibility. For yourself, for your clients, for the wins, and especially for the failures. We own mistakes and use them as an opportunity to get better. The only two words you will never hear at this company are “fault” and “blame.”

If this mindset does not resonate with you, please do not bother applying.

Virtual Front Desk Agent will be responsible for the nurture of outbound/inbound sales lead campaigns for Webspark Media services (Google My Business, Google Ads/Bing Yahoo Ads, Facebook / Instagram Posts, SEO /Citation Management, etc.). This position will utilize an integrated strategy that may include, but not limited to, marketing automation, inbound/outbound telemarketing, working lead lists, networking, and grassroots marketing. Additionally, this role will include proactive prospecting and will email and make calls and to potential customers. This position will also assist in the development of presentations and proposals for the Sales team.
RESPONSIBILITIES:
• Perform follow up on email marketing and lead generation activities, including formatting, optimizing, and distributing email messages and text messages to entice prospects to book appointments.
• Make sure email distributions follow marketing best practices, applicable regulations, anti-slaws, and brand standards
• Carry out update and maintenance of information relating to business development activities and marketing in the CRM
• Prospecting, generating, qualifying, processing and following up on leads and appointment setting for client
• Collaboratively work with the sales and marketing team to develop lead generation strategies to book appointments with prospective customers for our client
• Initiate lead/demand generation strategies that include inbound/outbound sales and marketing campaigns and initiatives
• Provide consistent, concise, accurate and timely call log reporting to management
• Solve complex technical integration solutions and issues
• Achieve sales lead gen and appointment quotas
KNOWLEDGE, SKILLS AND ABILITIES:
• Ability to learn lead generation and marketing automation software for use to set appointments
• Must be able to work under constant deadline pressure and manage multiple projects across multiple lines of business
• Strong management skills, excellent oral and written communication skills and be skilled in “Selling via Phone” successfully
• Show a proven track record achieving sales lead gen and appointment quotas
• Must have strong inner drive and self-discipline, proficiency in in EXCEL, Word, PowerPoint and Outlook
Benefits
? Remote position (work from anywhere in the world)
? Competitive pay
? Potential for performance bonuses
? Training library
? Access to world-class training and education
? Laid back, yet professional vibe
? Paid time off
We are looking for talented people in all countries with excellent English speaking and writing skills, who want:
Financial stability and payment in $USD
Commit to a long-term position.
Professional growth opportunities.
This position is full-time or part-time and virtual.
TO BE PART OF OUR TEAM YOU NEED:
C1 – C2 Advanced English Level
A fully functional desktop/laptop computer
Full and Part-time availability
High Internet speed
Internet and Power Backup
Possible weekends
PAYMENT AND BENEFITS
Fixed hourly pay (Depending on experience and skills) plus KPI bonus based on performance.
Remote position (work from anywhere in the world)
Competitive pay
HOW TO START
If you are interested in this position, please send your resume to Click to view a 60-second voice record (using Click to view) that includes your name, why you think you would be a good fit for this job, a brief outline of past work experience that qualifies you for this position, a description of your ideal work environment, what motivates you and the maximum hours you are willing to put towards this position.
Our team will review your application and get back to you shortly. We will NOT consider incomplete applications. We look forward to hearing from you!