Virtual Intake Specialist with Sales Training

About Us:
Conti Moore Law Divorce Lawyers, PLLC is a dedicated family law firm committed to providing exceptional legal services to our clients. Our motto, “Stress less. Choose Moore,” is not just a slogan but the guiding principle of our practice. We pride ourselves on our aggressive representation and strategic approach, ensuring clients feel supported and confident throughout their legal journey.

Job Overview:
We seek a highly motivated and personable Virtual Intake Specialist with a strong sales background. The ideal candidate will be the first point of contact for potential clients, making a crucial impression and ensuring a seamless and welcoming intake process. This role requires excellent communication skills, empathy, and the ability to effectively sell our services to prospective clients.

Key Responsibilities:

Respond promptly to inquiries from potential clients via phone, email, and text messaging.
Conduct initial consultations to gather essential information about the client’s case.
Educate potential clients about our services and how we can assist them with their legal needs.
Schedule appointments for clients to meet with our attorneys.
Follow up with leads to ensure a high conversion rate from inquiry to consultation.
Maintain accurate records of all client interactions and information in our CRM system.
Collaborate with the legal team to ensure a smooth transition from intake to case handling.
Stay updated on our services, legal processes, and any changes in family law that may affect potential clients.
Qualifications:

Proven experience in a sales or customer service role, preferably within the legal industry.
Excellent communication and interpersonal skills.
Empathetic and patient, with the ability to handle sensitive situations with care.
Proficient in using CRM software and other virtual communication tools.
Highly organized with strong attention to detail.
Ability to work independently and manage time effectively in a remote setting.

What We Offer:

Competitive salary and performance-based incentives.
Comprehensive training to ensure your success in the role.
The opportunity to work with a dynamic and supportive team.
Flexible remote work environment.

Join us at Conti Moore Law Divorce Lawyers, PLLC, and help us provide unparalleled support and service to our clients during their most challenging times.