Peak Health & Performance is an established, multidisciplinary, and collaborative health company with 4 clinic locations in Alberta, Canada. We are looking for a superstar full-time Virtual Assistant to join our team!
This is a great opportunity for an individual wanting to become part of a diverse healthcare team and seeking long term growth within a company. Our clinics offer chiropractic, physiotherapy, and massage therapy with an emphasis on helping patients reach their goals! We thrive on building strong referral relationships and going above and beyond with our customer service.
We are looking for a highly motivated Virtual Assistant who is enthusiastic, professional, caring, hardworking, and can offer an exceptional customer service experience.
Initial responsibilities will include: direct billing to insurance providers, handling inbound/outbound phone calls, providing excellent customer service, and performing general administrative duties as needed.
Check out The AWESOME & FUN Peak Team here: /team/
We offer you:
Career progression OPTIONS:
Focus on being a superstar Patient Experience Manager / Medical Administrative Assistant
Grow into a Specialized Role
Grow into a management role managing your own team of VA’s
Add another ‘hat’ and become our Marketing Director or Community Manager
Contact me if you have the same CORE VALUES:
You are professional, caring, persevere through challenging times, and build relationships with those around you
You have a growth mindset and are committed to continual improvement and striving for excellence
You strive to offer an exceptional patient experience and consistently raise the bar
You are enthusiastic and love to have fun, while working hard and always offering your best
What will be asked of you:
Commit to your onboarding so you can get up to speed quickly!
Metrics on how you are doing and what areas of the role you need help with
We will train you on how to offer an exceptional patient experience on the phone
You can learn software that helps us run the clinic, schedule patients, invoice, collect payments, etc.
Love to work as part of a team and are dedicated to having your team members’ backs!
Preferred, but Not Required Experience:
Prior work experience as a Virtual Assistant and a passion for customer service
Inbound and outbound phone experience with some phone sales experience
Familiarity with physiotherapy, massage, chiro, acupuncture
Familiarity with billing medical insurance providers
Proficient in use of computers and related systems
Experience with the use of G Suite (Google Calendar + Drive + Email + Sheets)
Experience with with use of other computer programs such as Slack, Canva, Adobe
Knowledge of general administrative procedures and operations
Well, you’ve kept reading. That’s great and we would love to hear from you!
Take action to be the first one to grab this life changing opportunity by:
1. Submitting your application
2. By completing these quick applicant questions by copying and pasting the below link into your browser:
/1TRW5kUT8v2W21ab9
We thank all applicants in advance, however, only those being considered for the position will be contacted. Thank you and we look forward to hearing from you!
APPLY FOR THIS JOB:
Company: Coalition Technologies
Name: Kate Durnin
Email: