Virtual Medical Assistant

The practice administrator or the medical director, at their sole discretion, will assign a Virtual Medical Assistant to any of the role’s roles listed below. VMA will be restricted to only one assigned role at the time. VMA must be enthusiastic and friendly while assisting the providers to enhance the practice workflow and perform sundry clinical administrative tasks.

Virtual Medical Assistant Position is a Part-Time to Full-Time position (schedule is subject to change). Work hours will be assigned according to the workload assigned and VMA performance.

Duties and Responsibilities:
1. Prepare the shell of the progress note for the next day’s encounters. This includes
a. virtually pull the patient’s chart
b. Insert the appropriate customs forms, Memo contents, and flow sheets

2. Call patients 24-48 hours prior to their encounter and take a history using EHR templates provided

3. Send orders for bloodwork, imaging studies, or other preventive services as ordered by providers – this is to be done prior to the encounter

4. Check the last encounter to see if the patient was referred anywhere and if the records are on the chart. If not, obtain the medical records from the consultant’s office.

5. Send referrals, imaging studies requisitions post-encounter as ordered by the providers
6. Review the schedule at the end of each day for no-shows. Assign those encounters to the providers for deletion

7. Perform other tasks as assigned by the providers.
• Perform other duties as assigned by the providers.

Job Requirements and Qualifications:
• Be a Registered Nurse or Allied Healthcare professional (education can be replaced with comparable medical experience).
• Have at least 1 year of Virtual Medical Assisting experience in an outpatient clinic setting
• Have a Strong understanding of medical terminology, anatomy, medications, abbreviations, charting, and etc.
• Ability to timely summarize medical records/ charts
• Have Advance Verbal and Written English communication skills
• Must have a typing speed of at least 60 words per minute.
• Ability to maintain accuracy level of 99.5% and above consistently
• Must be able and willing to Perform General Administrative Tasks
• Have strong listening skills, proactive communication, attention to detail, and the ability to meet a deadline.
• Be Willing to commit to 35-40 hours weekly and to remotely work Central US Standard time Mon – Friday (8 AM to 5 PM).
• Must be a team player and willing to communicate with other practice staff.
• Must have a broad knowledge of various EMR systems and be quick to learn new EMR systems.
• Must be Technology savvy, responsible, confident, and self-motivated.
• Must be self-motivated, dedicated and have a distraction-free HIPAA compliant workspace at home for work
• Must have a primary dedicated Windows 10 or Higher OS desktop or laptop with at least i5 processor, 8 GB RAM with an HD webcam (Include a link showing the computer system Properties)
• Must have a Backup PC or Laptop conforming to primary computer specifications. (Laptop – Please detail hardware/software configuration when applying)
• Have a reliable, secure, and private high-speed internet connection (at least 3mbps up and down speed)
• Must have a Backup ISP

APPLICATION INSTRUCTIONS:
Please provide a brief but clear answer to the following questions in your email when applying:

1) Provide unrestricted links to the following:
Resume:
Typing Test Result:
Skype ID and best time to reach you in CST:

2) What is your highest level of education?

3) Have you been trained as a medical assistant?

4.) Have you worked as a medical assistant (remotely or in-person)? If yes, how many months or years of medical scribing experience do you have?

5) How many years of experience do you have working as a medical assistant with EHR Systems? Which EHR system have you used and for how long?

6) Have you ever worked as a virtual employee? If yes, in what capacity/position and for how long?

7) Are you currently working? If yes, what are your current work hours?

8) The position is to support outpatient practice located in Central US Standard Time work hours. Are you willing and available to work these hours?

9) Do you have a reliable computer and internet connection? Attach or include configurations and speed test results in your reply?