Virtual Medical Assistant

About Us:

We are an independent medical examination company based in the USA, dedicated to providing comprehensive medical assessments and reports to support a range of medical and legal purposes. We are seeking a highly motivated and detail-oriented Virtual Medical Assistant to join our team, supporting our mission to deliver exceptional medical services.

Job Description:

As a Virtual Medical Assistant, you will play a pivotal role in ensuring the seamless operation of our medical examination process. You will work remotely, contributing to various medical tasks and administrative responsibilities. Your primary duties will include:

1. Patient History Collection:
Conduct outbound calls to patients to obtain detailed medical histories.
Document patients’ medical history, current symptoms, and limitations in narrative form.

2. Transcription:
Transcribe audio files into an existing pre-made examination template for reference and reporting purposes.

3. Proofreading and Editing:
Review and edit examination reports to ensure accuracy, clarity, and consistency.
Make necessary adjustments to reports for grammar, spelling, and coherence.

4. Administrative Support:
Handle incoming calls, assisting with scheduling appointments, addressing questions, and providing directions to the clinic.

5. Scheduling Appointments:
Coordinate and schedule appointments for patients and examinations, ensuring efficient clinic operation.

6. Calendar Management:
Maintain a calendar for clinic appointments to prevent scheduling conflicts and optimize patient care.

7. Patient Communication:
Address patient concerns and questions promptly and professionally, delivering exceptional customer service.

Requirements:
Proven experience in a healthcare or medical field, such as a doctor, nurse, physical therapist, or medical assistant.
Strong communication skills and proficiency in the English language.
Excellent organizational and time management skills.
Exceptional attention to detail and accuracy.
Flexibility to adapt to a dynamic work environment.
Prior experience in healthcare
A stable internet connection and a dedicated workspace for remote work.

We are a collaborative and supportive team environment.

How to Apply:
If you are a dedicated and adaptable healthcare professional interested in making a positive impact in the medical examination field, we encourage you to apply.