Pacific Northwest Psychiatry Associates is a psychiatry practice out of Portland, Oregon. We are currently a 3 provider practice and growing to 6 providers in the next 6 months. We are looking to hire someone who is eager to join our team that has the qualifications and experience described below.
Preference for applicants who have 3 years of direct VA experience for a psychiatry practice, nursing and/or pharmacy degree, experience working with the Valant EMR, and experience in medical billing. If you have experience in these three areas please make sure you write me a note indicating so.
Hours are Pacific Standard Time business hours
Tasks
Managing inbound and outbound calls to and from patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification (maintains great phone etiquette)
Navigating through EMR (Electronic Medical Records) systems such as “Valant”
Verifying the healthcare insurance coverage and eligibility
Providing administrative support which includes: data entry, appointment scheduling, email management, text messages with patients.
Obtaining and sending medical records.
Assisting patients with patient portal questions and issues in the EHR
In charge of new patient intake, follow up scheduling and front-desk triage
Establishing a professional relationship with medical professionals and patients; Acts as a primary liaison between patients and providers
Routing Faxes
Calling No-Shows / Missed Appointments / Rescheduling Appointments
Strict adherence and compliance with the HIPAA policy
Qualifications
Excellent communication skills (both oral and written proficiency)
Excellent time management, strong attention to detail, accuracy, impartiality, organization, and computer competences
At least 3 years of experience in a medical-related background
Intermediate skills with G Suite and/or Microsoft Office
Familiar with Medical Terminologies
A nursing degree
A professional license as a Medical Technologist is preferred
HIPAA Certification is a plus
System requirements
PRIMARY
Computer Processor: Core i3-5th gen / AMD A8 / Ryzen 3 (2015 or later)
Computer Memory/RAM: at least 8.00 GB
Computer Operating System: at least Windows 10
Headset: Any USB type headset with a noise-canceling feature
Webcam (at least 720P)
BACK-UP
Computer Processor: Core i3 – 3rd gen or later (2013 or later)
Computer Memory/RAM: at least 4.00 GB
Internet
Primary Connection: A stable primary wired Internet subscription with a minimum download/upload speed of 8mbps (10mbps and up preferred)
Back-up Connection: A stable secondary connection with a minimum speed of 5mbps
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