Job Description: Virtual Medical Assistants
Position: Virtual Medical Assistants
Location: – Remote
Job Type: Pacific Standard Time (PST).
About Us:
We are dynamic healthcare providers committed to delivering exceptional patient care. Our practice is a start-up company meant to grow into a group practice. It emphasizes patient-centered approaches and a supportive working environment for our team. We are currently seeking dedicated and professional Medical Assistants to join our team, working remotely in the Pacific Standard Time zone. 2pm to 8pm Sunday – Friday
Job Summary:
The Medical Assistants will be responsible for managing patient communications, including answering phone calls, scheduling appointments, and providing administrative support. The ideal candidate will have excellent communication skills, fluency in English, and the ability to handle patient inquiries efficiently and compassionately.
Key Responsibilities:
Answer incoming phone calls from patients, healthcare providers, and other stakeholders.
Schedule and confirm patient appointments using the electronic health record (EHR) system.
Provide patients with information regarding their appointments, medications, and treatment plans.
Assist in coordinating care between different healthcare providers and departments.
Handle patient inquiries and concerns with empathy and professionalism.
Maintain accurate and up-to-date patient records in compliance with HIPAA regulations.
Perform other administrative duties as assigned.
Qualifications:
Fluency in English, with excellent verbal and written communication skills.
Experience in a medical office or healthcare setting is a plus.
Proficient in using EHR systems and other office software.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Compassionate and patient-focused attitude.
Working Hours:
Part-time position, working hours will align with Pacific Standard Time (PST). Sunday – Friday
Benefits:
Competitive salary based on performance. STARTING OF 3$ per hour during the probation period. Opportunity to go as high as 7$ per hour in 6 months based on performance
Opportunities for professional development and career growth.
How to Apply:
Interested candidates are encouraged to submit their resume and cover letter detailing their relevant experience and why they are interested in this position. Please include “Medical Assistant Application” in the subject line of your email.
Equal Opportunity Employer:
We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs.
Contact Information:
Whatsapp 1 –
email:
web address:
Exxceed Wellness, Inc
San Francisco CA
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3. Even if you didnt pass the test, record yourself answering the below interview questions
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INTERVIEW QUESTIONS
Can you tell me about your experience working with English-speaking clients?
How would you rate your English proficiency on a scale from 1 to 10, and why?
Can you provide an example of a challenging communication situation you faced and how you handled it?
How do you ensure clarity and professionalism in your written communications?
What steps do you take to understand and follow medical terminology and instructions?
Have you worked with US clients before? If so, what were the primary tasks you performed?
How do you manage time zone differences when working with clients from the US?
Can you describe a time when you had to deal with a difficult client and how you resolved the issue?
What strategies do you use to build rapport and trust with US clients?
What type of internet connection do you have, and how reliable is it?
Do you have a backup plan in case your primary internet connection fails?
What devices do you use for your work, and are they equipped to handle the requirements of a virtual medical assistant?
How do you ensure the security and privacy of sensitive information on your devices?
Are you currently enrolled in school? If so, what are you studying and how are your grades?
How do you balance your academic responsibilities with your work as a virtual medical assistant?
Can you provide examples of how you have applied what you are learning in school to your work?
What are your strategies for continuous learning and improving your skills?
Can you describe your previous experience as a virtual medical assistant or in a similar role?
What specific skills do you bring to this role that make you a good fit?
How do you handle confidential patient information and ensure compliance with HIPAA regulations?
Can you provide examples of tasks you have successfully completed that required attention to detail and accuracy?
How would you rate your proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) on a scale of 1 to 10?
Can you provide specific examples of how you have used Microsoft Word in your previous roles?
Describe a project where you used Microsoft Excel. What functions and features did you utilize?
How do you manage your email and calendar using Microsoft Outlook?
Can you share an example of a presentation you created in Microsoft PowerPoint and the features you used to enhance it?
What steps do you take to stay updated with the latest features and updates in Microsoft Office?
How do you prioritize your tasks when managing multiple responsibilities?
Describe a situation where you had to handle an urgent request from a client. How did you manage it?
How do you stay organized and ensure timely completion of tasks?
What steps do you take to manage stress and maintain a high level of productivity?
Where do you see yourself five years from now in your career?
Join our team and contribute to providing high-quality patient care in a supportive and professional environment. We look forward to meeting you!
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Company: 5 Star Christian Roofing & Remodeling
Name: Nef Abat
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