Virtual Medical Front Desk Receptionist

Job Description:

As a Virtual Medical Front Desk Receptionist, you will be the first point of contact for our patients. You will handle patient inquiries, schedule appointments, and support our healthcare team from a remote location. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

Answer and direct incoming phone calls and emails from patients in a courteous and professional manner.
Respond to patient inquiries regarding appointments, services, and general information.
Schedule and confirm patient appointments using our electronic health records (EHR) system.
Verify and update patient information and insurance details.
Provide patients with instructions and information regarding their visits.
Coordinate with medical staff to ensure timely patient flow and efficient operations.
Handle administrative tasks such as data entry, filing, and managing patient records.
Assist in maintaining a positive patient experience through effective communication and problem-solving.

Requirements:

High school diploma or equivalent; additional certification in office administration or medical office management is a plus.
Proven experience as a receptionist or in a similar role, preferably in a medical setting.
Excellent verbal and written communication skills.
Proficient in using office equipment and computer systems (e.g., MS Office, EHR software).
Strong organizational and multitasking abilities.
A friendly and professional demeanor with a patient-centric approach.
Ability to handle sensitive and confidential information with discretion.
Attention to detail and accuracy in data entry and record-keeping.
Reliable internet connection and a quiet workspace.

Benefits:
Competitive salary
Flexible work schedule
Professional development opportunities
A supportive and collaborative work environment

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they would be a great fit for our team. Please send your application with the subject line “Virtual Medical Front Desk Receptionist Application.” include a voice recording. We will not entertain applications with no voice recordings