Virtual Medical Office Receptionist

Job Posting:

Please submit your resume along with a video/audio introduction when applying for position.

We are seeking a dedicated Virtual Medical Reception to be the first point of contact for patients in the virtual. You will play a crucial role in ensuring exceptional customer service and efficient patient care alongside our medical team. If have a passion for delivering top healthcare services virtually, we want to hear from you!

Key Responsibilities:

• Answering and making phone calls, responding to emails promptly and professionally.
• Scheduling, rescheduling, and canceling appointments, coordinating with medical staff.
• Verifying patient information and processing payments.
• Providing outstanding customer service by addressing patient queries and concerns.
• Maintaining accurate electronic medical records.
• Collaborating with the medical team to facilitate smooth patient care.
• Ensuring compliance with HIPAA regulations and maintaining patient confidentiality.
• Managing administrative duties such as updating schedules and virtual waiting rooms.

Work Schedule:

Six days a week (Sundays to Fridays, approximately 8 am to 5 pm EST). Applicants unable to commit to this schedule should refrain from applying.

Qualifications:

• Previous experience as a medical receptionist or in a BPO customer service role preferred.
• Excellent verbal and written communication skills.
• Proficiency in computer navigation and software usage.
• Strong organizational abilities and attention to detail.
• Ability to multitask effectively in a fast-paced environment.
• Knowledge of medical terminology is advantageous.
• Flexible availability to work non-traditional hours as required.

Compensation:

$5 per hour with annual increases based on performance.

Applicants Must Have:

0. Fast and uninterrupted internet connection with backup.
1. Efficient desktop/laptop with backup device.
2. Noise-cancelling headset.
3. Backup battery or power source for outages.
4. Quiet workspace free from distractions.

If you meet the qualifications and are motivated to provide exceptional patient care in a virtual setting, we invite you to join our team as a Virtual Medical Receptionist. Be part of our mission to deliver high-quality healthcare services to our patients.

**Member since: January 29, 2020

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