Virtual Medical Receptionist

How to Apply

Interested candidates should submit their resume and a brief video introduction outlining their relevant experience and why you are suited for this role.

Benefits

– Remote work opportunity providing flexibility.
– Training provided to enhance skills in healthcare administration.
– Opportunity for career growth within the virtual healthcare sector.
– Incentives based on performance and patient feedback.
– Positive work environment fostering teamwork and collaboration.
– Provide guidance, feedback and assistance as needed throughout your employment.

Compensation

Starting at $5 per hour with annual increases based on performance.

Schedule

The position requires full-time commitment, typically working 5 days a week for a total of 40 hours weekly.

Candidate Requirements

– Previous work as a medical receptionist, virtual assistant or in BPO healthcare account is advantageous.
– Excellent verbal and written communication abilities are essential.
– Proficiency in navigating computers and using software is required.
– Exceptional organizational skills and acute attention to detail are crucial.
– Capability to multitask effectively in a dynamic setting is vital.
– Familiarity with medical terminology is advantageous.
– Willingness to work flexible hours as needed is a plus.

Key Responsibilities

– Answering and making phone calls, promptly and professionally responding to emails.
– Managing appointment scheduling, rescheduling, and cancellations in sync with medical staff.
– Verifying patient details and processing payments securely.
– Addressing patient queries and concerns with exceptional customer service.
– Maintaining accurate electronic health records.
– Collaborating with medical professionals to facilitate seamless patient care.
– Ensuring compliance with HIPAA regulations and safeguarding patient confidentiality.
– Handling administrative tasks like updating schedules and managing virtual waiting rooms.

Who We Are

Compassionate Care Consultants is looking for a committed Virtual Medical Receptionist to serve as the initial point of contact for patients in the virtual realm. Your role is pivotal in providing outstanding customer service and efficient patient care in collaboration with our medical team. If you have a passion for delivering top-tier healthcare services remotely, we would love to hear from you!