Virtual medical receptionist

**Description:**
We are seeking a reliable and dedicated Medical Assistant Receptionist to join our team. The ideal candidate will possess strong ethical work habits and exceptional communication skills. The primary responsibility of this role is to ensure that all phone calls are answered promptly and professionally. Additionally, the candidate will be responsible for managing schedules, confirming appointments, replying to client emails, and effectively conveying messages via text or email.

**Responsibilities:**
-Greet patients and clients with a welcoming attitude.
– Answering phone calls promptly and professionally
– Managing schedules and confirming appointments
– Verify patient information and insurance details.
– Verify patient balances, collect virtual payments and process billing accurately.
– Responding to client emails in a timely manner
– Conveying messages accurately via text or email
– Maintaining a quiet work environment without background noise

**Cosmetic Office Support:**
– Educate patients about cosmetic treatments offered at the office and products.
– announce specials with blast emails, text specials of the months
– Provide post-procedure care instructions and answer patient questions.

. **Administrative Support:**
– Maintain patient records and ensure confidentiality.
– Assist with filing, scanning, and organizing documents.
– Handle online correspondence
– Coordinate referrals and medical records requests.

**Requirements:**
– Strong ethical work habits
– Proficiency in computer skills, particularly in scheduling software
– Knowledge of medical terminology and services
– Ability to provide information on specific services offered
– Previous experience in healthcare or receptionist roles preferred
– Must have a quiet work environment without background noise, especially children
– Flexibility to work additional hours when needed

**Benefits:**
– Part-time or full-time position with flexible hours
– Two weeks paid vacation
– Opportunity to work in a dynamic and rewarding environment

If you are a motivated individual with a passion for healthcare / beauty and have excellent communication skills, we encourage you to apply. Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for this position.

*We are an equal opportunity employer and value diversity in our workplace.*