Virtual Property Manager – Bilingual (Spanish/English)

Job Title: Virtual Property Manager
Job Type: Full Time
Work Hours: Monday to Friday, 9:00 AM – 5:30 PM Eastern Time

Job Overview
We are seeking a Property Manager to oversee the daily operations and management of our properties, ensuring a high standard of service for residents and efficient functioning of the property team. You will be responsible for financial management, maintenance oversight, resident relations, and team supervision, playing a critical role in maintaining the property’s success and fostering a positive community environment.

Job Responsibilities
Operational Management:
– Manage day-to-day operations of the property.
– Maintain confidential and secure office and resident files.
– Collaborate with the Director of Maintenance on all property maintenance aspects.
– Compile weekly/monthly property status reports.

Resident Relations:
– Foster excellent resident relations.
– Promptly respond to resident concerns and complaints.
– Ensure proper move-in paperwork and preparation for new residents.
– Develop and maintain a resident renewal program to encourage retention.
– Create a sense of community at the property.

Maintenance Management:
– Monitor and manage the service staff’s daily duties.
– Ensure quick turnaround of market-ready apartments.
– Monitor property utility usage (electric, water, gas).

Financial Responsibilities:
– Create and review weekly general ledgers and monitor purchase orders.
– Submit invoices for timely payment.
– Complete variance and other weekly reports.
– Maintain contract files and insurance certificates, monitoring renewal dates.

Rental Collection:
– Ensure timely collection and posting of rent and other charges.
– Manage legal notices and eviction processes.
– Ensure compliance with community policies and lease agreements.
– Assess move-out conditions and send final account statements.
– Refer liability claims and legal complaints to the local Manager and/or corporate office.

Leasing Duties:
– Respond to all incoming calls for new prospective tenants
– Coordinate apartments showings for the tenants
– Post advertisements in social media for leads

Job Requirements:
– Minimum 3 years of experience in the multifamily industry required.
– Prior experience as a Property Manager required .
– Proficient with computers (Word and Excel), Internet, and relevant applications.
– College degree preferred.
– Must speak English and Spanish fluently

Proven experience in the following:
– Interacting professionally and pleasantly with co-workers, supervisors, residents, vendors, contractors, and the public.
– Exceptional organizational and verbal skills.
– Effective property marketing strategies.
– Intermediate mathematical skills.
– Strong customer service skills.
– Perform other tasks as assigned by the supervisor.