Call Hero Technologies Inc is looking for an organized and professional Virtual Receptionist to handle all communications with the company client from a remote position.
Website:
Company Location: Burnaby, BC, Canada
Working Hours: Between 4:00 AM – 7:00 PM (PST)
Working Schedule: 8 hours/day 5 days a week (Monday – Friday PST)
Saturday & Sunday (PST) – to be discussed
NOTE:
Please be advised that our company is currently looking for candidates available for full-time employment. We require exclusive commitment without engagement with other clients or companies. The role may also involve Saturday and Sunday shifts.
If you are comfortable with these conditions, meet our qualifications, and are excited about the opportunity, please fill out the Google form: /k9VZ3Wtn8Wy2Ya4P6
Qualification :
> Experience working in a Call Center is a must
> With experienced working in a Healthcare clinic is a plus (Physiotherapy, Dental, etc.)
> At least 1 year Customer Service Experience
> Has excellent written and verbal communication skills with American or neutral accents along with the ability to handle all interactions with internal and external clients with professionalism
> Have excellent strong phone handling skills
> Must be persistent, aggressive, well driven
> Ability to multi-task, prioritize, and manage time effectively
> Experienced with EMR/EHR/Jane App tools or any medical record software is a plus
> Time Flexibility
> Reliable internet connection with Noise Cancelling Headset
Responsibilities :
> Managing Inbound Calls/ and Outbound Calls
> Managing appointment calendars
> Collecting details from new clinic’s patient
> Maintaining a positive, empathetic, and professional attitude toward customers at all times.
> Identify and assess customers’ needs to achieve satisfaction.
> Communicating with customers through various channels
> Provide accurate, valid, and complete information by using the right methods/tools
Training will be provided
NOTE:
Please be advised that our company is currently looking for candidates available for full-time employment. We require exclusive commitment without engagement with other clients or companies. The role may also involve Saturday and Sunday shifts.
If you are comfortable with these conditions, meet our qualifications, and are excited about the opportunity, please fill out the Google form: /k9VZ3Wtn8Wy2Ya4P6
APPLY FOR THIS JOB:
Company: Viral Vault Studios
Name: Jamie
Email: