Virtual Secretary

Job Title: Virtual Secretary

Company: L&M Furniture Co

Location: Remote (New York, EST Time Zone)

Employment Type: Full-Time (Salary Position)

About Us:

Welcome to L&M Furniture Co, where we’re passionate about curating spaces that bring joy and comfort. We believe in the transformative power of the right furniture to elevate your living experience. Join us on our mission to create environments that inspire happiness and promote well-being.

Job Description:

We are seeking a highly organized and motivated Virtual Secretary to join our team at L&M Furniture Co. As a Virtual Secretary, you will play a crucial role in ensuring excellent customer service, smooth operations, and effective communication with clients and partners. Additionally, you will be responsible for managing our social media presence, including our Facebook group and page, interacting with customers, and helping us build our brand. You will post daily on these platforms as an admin.

Responsibilities:

Schedule daily delivery and pick-up appointments
Send outreach messages to potential clients
Communicate with sellers to coordinate furniture transactions
Negotiate pricing and secure deals with customers
Manage delivery schedules with flexibility and kindness
Provide exceptional customer service at all times
Handle social media accounts including Facebook group and page
Interact with customers and help build brand presence
Post daily on social media platforms as an admin

Requirements:

Proven experience in administrative or customer service roles
Strong problem-solving skills
High level of integrity and professionalism
Willingness to learn and adapt to new processes
Exceptional written communication skills in English
Strong work ethic and ability to work independently
Familiarity with social media management is a plus
Work Hours:

9:00 AM – 5:00 PM, New York EST, 40 hours per week
Additional Information:

This is a remote position, and the Virtual Secretary will work closely with the business owner, who will provide training and support.
This is a salary position with compensation for 40 hours of work per week, with the possibility of negotiating additional hours.

How to Apply:

To apply for the job, change the subject line to “Cilas, I want to work for you.” At the top of your message, write 2-3 sentences on why you would like this position and why you are a good fit. Ensure your response follows the given instructions; failure to do so will result in the application being ignored. If selected for an interview, there will be a short Skype call to further discuss your candidacy. We are looking for applicants who are genuinely enthusiastic about joining our team.

Disclaimer:
Make sure to follow all the steps. Do not write more than what is asked above, or your application will be ignored. If I decide to interview you, there will be a short Skype call between us. I will only look at applicants that really want this position.