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We are a leading telecommunications solutions provider dedicated to delivering cutting-edge communication technologies to businesses of all sizes. We pride ourselves on providing exceptional service and innovative solutions to our clients, and we are looking for a talented Telecommunications Phone System Technician to join our team.
Position Overview:
As a Telecommunications Phone System Technician, you will play a crucial role in designing, implementing, and maintaining telecommunications systems for our clients. We are seeking an experienced technician with a strong background in legacy systems like Nortel, Avaya, and NEC EC, as well as expertise in modern UCaaS (Unified Communications as a Service) solutions and VoIP phone systems such as RingCentral, 8×8, 3CX, and Nextiva.
Responsibilities:
Install, configure, and maintain legacy phone systems like Nortel, Avaya, and NEC.
Design and implement UCaaS solutions to meet client requirements.
Configure and troubleshoot VoIP phone systems, including RingCentral, 8×8, 3CX, and Nextiva.
Perform system upgrades, patches, and maintenance tasks.
Provide technical support and assistance to clients, both remotely and on-site.
Collaborate with clients to understand their telecommunication needs and recommend solutions.
Assist in the training of end-users on telecommunication systems.
Keep up-to-date with industry trends and emerging technologies in telecommunications.
Qualifications:
Minimum of 3 years of hands-on experience in telecommunications.
Proficiency in legacy phone systems such as Nortel, Avaya, and NEC.
Strong knowledge of UCaaS solutions and VoIP phone systems, including RingCentral, 8×8, 3CX, and Nextiva.
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Previous experience with 8×8, RingCentral, Nextiva, or Dialpad is a strong plus.
Industry certifications (e.g., CCNA, CCNP, UCaaS certifications) are a bonus.
Why Join?
Competitive salary and benefits package.
Opportunities for professional growth and development.
Collaborative and supportive team environment.
Exposure to cutting-edge telecommunications technologies.
Chance to work with a diverse range of clients and industries.
Employee recognition and appreciation programs.
If you are a dedicated Telecommunications Phone System Technician with experience in legacy systems and modern UCaaS/VoIP solutions, we encourage you to apply. Join our team and help us shape the future of business communication.
APPLY FOR THIS JOB:
Company: UnlockAI
Name: HR Manager
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