We are looking for a customer-centric and cordial E-Commerce Associate

You will be primarily responsible for streamlining all e-commerce activities. Additionally, you should be able to retain long term consumer relationships. Your strong digital marketing skills is a plus in identifying new market opportunities and preparing promotional campaigns.

You should be able to use your e-commerce experience in forecasting sales and resolving conflicts. Besides, you will be inspecting and uploading consumer product reviews and responding to queries. You should also monitor website content to ensure that it is easy to navigate and visually appealing.

As a part of your job role, you will be coordinating with the E-Commerce Manager in planning promotional offers and product discounts. Furthermore, you will be liaising with Business partners/ vendors for productive outcomes.

Apply right away if our goal to offer excellent customer satisfaction matches yours!

Responsibilities:
Monitoring, managing and updating website content such as product listings, inventory updates, etc.

Analyzing consumer behavior and preferences

Ensuring all product details are mentioned correctly

Assisting the Marketing department and E-Commerce Manager in developing promotional campaigns

Ensuring hassle-free consumer shopping experience

Checking if different payment options are provided at checkout

Coordinating with the IT department to ensure website changes/updates are rolled out on time

Inspecting consumer product reviews

Utilizing SEO techniques to monitor and generate organic website traffic

Understanding consumer behavior and analyzing sales report

Forecasting sales

Estimating stock requirements

Identifying new business opportunities

Collaborating with social media influencers for promotional campaigns

Handling crisis management activities

Monitoring the performance of promotional campaigns

Identifying and resolving customer queries and project roadblocks

Requirements
1 Year in Marketing, Business Administration or related field

Proven work experience in the Logistics industry

Basic knowledge of SEO/SEM techniques

Displaying detail-oriented and consumer-centric approach

Excellent organizational and time management skills

Good communication skills speaks fluent English

Ability to conduct market research and identify current market trends

Familiarity with marketing tactics

Problem solving ability

Ability to manage stressful situations and strict deadlines

Proficiency in Microsoft Office Tools especially Excel

Strong marketing background and having an impressive digital presence

Willingness to work for long hours

Ability to work collaboratively with other departments

Highly motivated and holding a positive attitude