Home » Weekend Web Designer / Customer Support

Weekend Web Designer / Customer Support

Date Posted —

Type of Work:
Part Time
Salary:
USD $3.50/hr
Hours per Week:
18

Job Description

Have you got great attention to detail, love helping customers and know a few things about WordPress websites and web design?

We are looking for a weekend VA for our web design business.

What You will Be Doing?

• Answer sales enquiries (warm leads) from our general inbox and Fiverr chat inbox and convert them to sales
• Quote clients directly for minor edits/changes
• Edit WordPress & Wix websites – minor edits for revision requests over the weekend.
• Adding to our cold calling list for sales team during the week
• Update project management software with order updates/changes/new orders
• Provide a weekend project handover summary to the Project Manager and Director on Sunday evening.

NOTE: This role will require someone who is highly independent as they will be working alone over the weekend.

What Qualifications Do You Need?

• Fluent English speaker
• Experienced in Wix and WordPress minor edits and changes
• Outstanding written communication skills, and fast typing skills
• Owner mentality: you are self-motivated and enjoy working independently
• Be very attentive to details with consistent error-free execution
• Home office: high speed internet + back-up internet + privacy (office or room with no background noise)

Bonus Points For…
• Knowledge of Website Design (WordPress, Plugins, Themes, Hosting, Domain Registries)
• Knowledge of SEO
• Experience with HubSpot
• Experience with Jira (project management)

Who Are We?

We are Miti Websites an SEO & Web Design Agency based in Brisbane Australia. We have a small team of 6 and we work closely with mostly small service based business owners to help them build and redesign their websites and help them rank organically online.

Hours & Compensation

• Flexible work-from-home setting (no more commute!) + flexible team policies for time-off, family emergencies, etc.
• NO GRAVEYARD SHIFTS! We are based in Australia – you will share the role with a week day team member who works Tuesday-Friday.

HOURS – Weekend Shift (18 hrs / week) USD$230/month
EVENING SHIFT HOURS NEGOTIABLE: Evening shift is flexible – just need to check the inbox in the evenings to maintain our Fiverr response rate.

Saturday
7-10am
6-8pm

Sunday
8-10am
5-8pm

Monday
7-11am
4-8pm

(all times are in Filipino timezone)

We are a small team with a big mission. We are looking for long-term team members and if you consistently contribute to the team & company, you will have room for growth.

How to apply

Incomplete applications will not be considered.

Send an email with the email subject: “My Name Is (Your Name) & I’m Your New VA! ” In your email, include your resume and answering the following questions:
1) Examples of Wix and WordPress websites you have edited / created.
2) why you will be awesome in this role and why we absolutely need YOU over everybody else

We can’t wait to hear from you!

Steph

APPLY FOR THIS JOB:

Name: Stephanie Mitichashvili
Email:

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