We are seeking a dedicated Logistics Coordinator with customer service and order entry experience to remotely work for us!
NOTE: It is crucial that you follow “HOW TO APPLY” instructions
Shift Schedule: 08:00PM-05:00AM Monday-Friday PH TIME
Responsibilities and Duties:
-Receive and process customer orders via phone, email, or other communication channels.
-Enter order details into the company’s order management system accurately and efficiently.
-Verify order information, such as product codes, quantities, pricing, and delivery addresses.
-Coordinate with various departments, including warehouse, shipping, and inventory, to ensure on-time order fulfillment.
-Address customer inquiries, concerns, or complaints promptly and professionally.
-Collaborate with logistics partners, such as carriers or freight forwarders, to arrange shipment and track delivery progress.
-Assist in resolving order discrepancies, such as shortages, damages, or incorrect shipments.
-Maintain accurate records of customer interactions, transactions, and order status updates.
-Provide customers with product information, pricing, and availability as requested.
-Collaborate with sales representatives or account managers to ensure customer satisfaction and retention.
-Continuously improve order entry processes and customer service procedures to enhance efficiency and customer experience.
-Adhere to company policies, procedures, and quality standards in all customer service activities.
Qualifications:
-At least 1 years proven experience in customer service, order entry, or a related role is a MUST!
-Excellent English communication skills, both verbal and written, with the ability to interact effectively with customers, colleagues, and stakeholders is MUST!
-Proficient computer skills, including experience with order management systems, CRM software, and Microsoft Office Suite is a PLUS!
-Knowledge of logistics and supply chain processes is a PLUS!
-Excellent phone etiquette with a professional demeanour
-Must have a Desktop/Laptop and Noise Cancellation Headset
-Good and reliable internet connection with backup
NOTE: It is crucial that you follow “HOW TO APPLY” instructions
How to Apply
Please follow the 3 Step application process
1. Send your application to Include Skype ID,Resume and Portfolio on your application.
Please be sure to make the subject of the email Your Name – Job Position/Code – Source of JOB AD
Example: Dannica Estrada – Billing Clerk at$6/hour – Mynimo
2, In the same email, kindly attach an audio recording answering the questions below:
– What’s your name?
– What is your job title and responsibilities for your current or previous employer?
– What is some information about you (skills and traits) that make you best qualified for this position?
Sample Recording for your reference: /drive/folders/1z62bYCAUq4iLO8_laHDTtJKwJD7WI4ZO?usp=sharing
3. Kindly fill out the work history form using this link: /P3YxN4Z1fM8UMZbL7
APPLY FOR THIS JOB:
Company: ModernLivingEstates
Name: Hiring Manager
Email: